bannertop

Terms & Conditions

Use our booking system to check availability and prices and to make your reservation online.
Fill the form with your dates and check availability, then confirm your reservation.
If you choose a "prepaid and not refundable room" your credit card will be charged for the whole amount of the reservation and it's not refundable.

CANCELLATION POLICY: you will be asked to provide your credit card details to confirm your reservation. We won't charge anything on your card till you check-out.
You can cancel or modify your reservation without penalties till 3 days before your arrival date otherwise we will charge first night, in case of no-show we will charge the whole amount of the reservation.

RECEPTION TIME: from Monday to Saturday from 9am to 5pm, on Sunday and Holidays from 9am to 1pm. 

    Room rate includes:
  • breakfast
  • TV Lcd Satellite
  • Wi-Fi Internet
  • air conditioning
  • hairdryer (upon request)
    Extras:
  • garage, with pick-up and return service
  • phone
  • minibar
  • Florence city tax Euro 2,00 per person per night (from April 1st, 2015 Euro 2,50)

We accept payments by VISA, MASTERCARD, PAYPAL, BANCOMAT

card_master card_visa paypal